Privacy Policy
FiyaPlus respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, enquire about our embroidery machines, or use our products and services.
1. Information We Collect
FiyaPlus may collect personal and business information through website forms, product enquiries, demo requests, registrations, and advertisements, including:
Name
Phone Number
Email Address
Business Name
City and State
Other information voluntarily provided by you
2. How We Use Your Information
FiyaPlus may use the information we collect for the following purposes:
Respond to product enquiries and demo requests.
Provide information about FiyaPlus embroidery machines, products, and services.
Schedule machine demonstrations and consultations.
Share relevant updates about our products, services, training programs, and events.
Improve our customer experience, technical assistance, and support services.
Communicate with you regarding your enquiries and business requirements.
3. Information Sharing
FiyaPlus does not sell or rent customer information to third parties. We may share information with trusted service providers when necessary to support our business operations, including product delivery, machine installation, customer support, and communication services.
4. Data Security
FiyaPlus takes reasonable measures to protect customer information against unauthorized access, misuse, alteration, or disclosure. However, no method of data transmission or electronic storage can be guaranteed to be completely secure.
5. Marketing Communication
When you submit an enquiry, demo request, or registration form, FiyaPlus may contact you regarding our embroidery machines, products, services, customer support, training programs, events, and relevant business opportunities, subject to applicable laws and your communication preferences. You may opt out of promotional communications at any time by following the unsubscribe instructions provided or contacting us directly.
6. Cookies & Analytics
The FiyaPlus website may use cookies and analytics tools to understand website usage, improve performance, enhance user experience, and help us improve our products and services. You can manage cookie preferences through your browser settings, although disabling certain cookies may affect website functionality.
7. Policy Updates
FiyaPlus may update this Privacy Policy from time to time to reflect changes in our business practices, website features, or applicable legal requirements. Any revised version will be published on this page, along with an updated effective date where appropriate. We encourage visitors to review this page periodically.
